Privacy Policy

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Effective date: 18th March 2026

Hounds Run (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or interact with us in relation to bookings, enquiries or services. This policy is intended to comply with the requirements of the Privacy Act 1988 (Australia) and the Australian Privacy Principles (APPs).

We may collect personal information that you voluntarily provide when interacting with us, including:

• Name
• Email address
• Phone number
• Booking details and stay preferences
• Any information you provide in enquiry forms, emails or messages

If you make a booking through a third-party platform (such as a booking website), we may receive limited information required to manage your reservation.

We collect personal information in several ways, including when you:

• Submit an enquiry through our website
• Contact us via email or phone
• Make or request a booking
• Subscribe to updates or communications
• Interact with our website

Our website may also automatically collect limited technical data such as browser type, device information and pages visited through cookies or analytics tools.

We use your personal information to:

• Respond to enquiries and booking requests
• Manage and confirm accommodation bookings
• Communicate important information about your stay
• Improve our website and guest experience
• Send occasional updates or information if you have opted in to receive them

We do not sell or rent your personal information to third parties.

We may use trusted third-party services to operate our website or manage bookings. These services may include:

• Website hosting providers
• Email communication platforms
• Booking or reservation systems
• Website analytics services

These providers may have access to limited personal information only where necessary to perform their services.

Our website may use cookies and analytics tools to understand how visitors use the site and to improve user experience. Cookies do not usually identify you personally but help us analyse website traffic and performance. You can disable cookies through your browser settings if you prefer.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or out of date. To make a request, please contact us using the details below.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: 

Email: houndsrunptyltd@gmail.com

Phone: +61477780275